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Appointment Policy

At Masterpiece Barbershop, we strive to provide exceptional service and ensure that every client receives the attention they deserve. To maintain our schedule and accommodate all clients efficiently, we kindly ask that you adhere to the following appointment policy:
  1. Punctuality: Please arrive on time for your appointment. If you are more than 7 minutes late, we reserve the right to adjust your appointment to a walk-in status, allowing us to serve the next available client. This ensures that we can continue to offer prompt service to all our valued customers.
  2. Cancellations and Rescheduling: We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This courtesy allows us to accommodate other clients who may be waiting for an appointment.
  3. Walk-Ins: While appointments are highly recommended, we do accept walk-ins based on availability. We will do our best to accommodate walk-in clients as promptly as possible.
  4. No-Shows: Clients who do not show up for their scheduled appointment without prior notice may be subject to a cancellation fee. Consistent no-shows may result in a requirement for pre-payment for future appointments.
  5. Payment: Payment for services is due at the time of your appointment. We accept cash, credit/debit cards, and other electronic payment methods.
  6. Service Satisfaction: Our goal is your complete satisfaction. If for any reason you are not satisfied with your service, please let us know before you leave the barbershop so we can address any concerns immediately.
  7. Dress Code: To uphold our standards of cleanliness and professionalism, we request that clients wear clean and tidy clothing along with footwear.
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