Terms & Conditions
Welcome to Masterpiece Barbershop!
These terms and conditions govern your use of Masterpiece Barbershop’s website, located at
masterpiecebarbershop.com.au. By accessing or using this website, you agree to be bound by these terms and conditions. If you disagree with any part of these terms, please do not use our website.
- Information Collection We collect the following information for booking management purposes:
- First Name
- Last Name
- Email Address
- Phone Number
- Privacy and Security We are committed to protecting your privacy and the information you provide. We implement industry-standard security measures, including encryption and secure server protocols, to safeguard your personal information.
- Data Storage and Compliance All personal information collected through our website is handled in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Cross-Border Data Transfer: Your personal information is securely stored in the United States of America by New Dream Network, LLC (DreamHost). DreamHost is a web hosting provider that complies with robust data protection standards, including:
a) SOC 1 and SOC 2 certifications b) PCI DSS compliance for secure payment processing c) Implementation of SSL/TLS encryption for data in transit
By using our services, you consent to this cross-border transfer of your personal information. We have contractual arrangements in place with DreamHost to ensure that:
a) They handle your information in accordance with the APPs; b) Your privacy rights are protected; and c) The level of protection given to your personal information is comparable to that provided under Australian privacy laws.
We will notify you if there are any significant changes to our data storage arrangements.
- Use of Information The information collected is used primarily for managing bookings. We may also use your information for:
- Improving our services and customer experience
- Sending you appointment reminders or marketing communications (where you have opted in)
- Complying with legal obligations
We do not sell your personal information. We may share your information with:
- DreamHost, our web hosting provider, for the purpose of storing and processing data
- Other service providers who assist us in operating our website and conducting our business (e.g., booking software providers, payment processors)
- Law enforcement or other government agencies when required by law
Any third parties we share your information with are contractually obligated to protect your data in compliance with Australian privacy laws.
- Third-Party Services We may employ third-party companies and individuals for the following reasons:
- To facilitate our service
- To provide the service on our behalf
- To perform service-related tasks
- To assist us in analyzing how our service is used
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Limitation of Liability To the fullest extent permitted by law, Masterpiece Barbershop will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, this website or any services provided by Masterpiece Barbershop. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so these limitations may not apply to you.
- Changes to Terms We reserve the right to modify these terms at our discretion. We will notify users of any material changes by posting the new terms on this page and, for significant changes, by sending an email notification. Your continued use of the website after changes constitutes acceptance of the modified terms.
- Contact Us If you have any questions about these Terms and Conditions, please contact us:
We aim to respond to all inquiries within 2 business days.
- Dispute Resolution Any disputes arising from these terms or your use of our website shall be resolved through mediation or arbitration in Victoria, Australia, before resorting to formal legal proceedings.
- Intellectual Property All content on this website, including text, graphics, logos, and images, is the property of Masterpiece Barbershop and protected by Australian and international copyright laws.
- Your Rights You have the right to access, correct, or delete your personal information that we hold. You can also withdraw your consent for certain data processing activities at any time. To exercise these rights, please contact us using the details provided in the “Contact Us” section.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.